FAQ
Frequently asked questions
Popular questions about deals, payments, and support.
What can I buy on Dollitol?
Roblox value: Robux, items, digital services, and top-up across Roblox games. Account trading is prohibited.
Which payment methods are available?
Telegram Stars and GRAM (TON). Stars: top up your balance in Mini App, then pay orders by debit. GRAM (TON): pay via TON Connect at checkout. Listing prices are in GRAM.
How does escrow work?
After payment, funds are held by the platform until the buyer confirms delivery or an admin resolves a dispute. The seller is paid only after a successful completion.
What if the seller did not deliver?
Open a dispute in the order via Mini App. An admin will review chat and decide: full refund to the buyer or full payout to the seller. If delivery is late, there is no auto-refund — you need a dispute.
Do I need to leave Telegram?
No. Sign-in, catalog, payment, order chat, and notifications stay inside Telegram via the bot and Mini App.
How do I become a seller?
Open the bot, go to Mini App, switch to Sell mode, and create a listing. New listings are moderated before publication.
Can I buy or sell a Roblox account?
No. Account trading and credential transfers are prohibited by platform rules.