Security

A guarantee on every paid deal

The platform confirms payment, holds funds, and manages seller payout or buyer refund.

How an order progresses

After choosing a listing, you pay for the order. The seller delivers in chat and marks delivery. The buyer confirms receipt — the deal completes and funds go to the seller. If there is a problem, open a dispute: funds are frozen and an admin decides.

Timers and limits

Payment window — 15 minutes. Seller delivery — up to 30 minutes (set on the listing). Buyer confirmation — 24 hours after delivery is marked, then the deal may complete automatically. If the seller misses the deadline, there is no automatic refund — open a dispute.

Fund statuses

Awaiting paymentFunds are not held yet — the order is waiting for payment confirmation.

Funds heldPayment confirmed — funds stay on the platform until delivery is confirmed or a dispute opens.

Frozen during disputeA dispute is open — payout and refund are paused until an admin decides.

Paid to sellerDeal completed successfully — funds are credited to the seller’s internal balance.

Refunded to buyerPer the dispute outcome, the buyer receives a full refund to their balance.

Disputes and review

A dispute can be opened on a paid order. Funds are frozen and automatic completion stops. An admin reviews history and chat, then decides: a full refund to the buyer or a full payout to the seller.

FAQ on disputes & payments How it works